Week 8:Engagement and Assessment in General Practice

Week 8: Engagement and Assessment in General Practice

Week 8:Engagement and Assessment in General Practice. Do you feel ready to engage a client? What if that client was a family, group, organization, or community rather than an individual? What skills do you need to develop to be ready to enter the field and work with real clients?

In a social worker’s desire to fix, they may jump to intervention prematurely. Before a client is ready to participate in the change process, a social worker must engage clients through relationship building; before a social worker knows what intervention is best, they must have a complete and accurate assessment of the client and problem.

You will face challenges and unclear situations, but your practice skills provide the map for making client engagement and assessment a thoughtful and deliberate process.

This week, you compare the skills needed to practice at the micro or macro levels in the Discussion. You also practice and demonstrate your engagement skills through a video assignment.

Learning Objectives

Week 8:Engagement and Assessment in General Practice
Students will:
  • Compare and contrast assessment between micro and macro levels
  • Analyze social work skills for working with reluctant client systems
  • Role-play a social work interaction that demonstrates engagement skills

Photo Credit: Avosb / iStock / Getty Images Plus / Getty Images


Week 8:Engagement and Assessment in General Practice

Learning Resources

Note: To access this week’s required library resources, please click on the link to the Course Readings List, found in the Course Materials section of your Syllabus.

Required Readings

Kirst-Ashman, K. K., & Hull, G. H., Jr. (2018). Understanding generalist practice (8th ed.). Boston, MA: Cengage Learning.

  • Chapter 5, “Engagement and Assessment in Generalist Practice” (pp. 175–223)

Graybeal, C. (2001). Strengths-based social work assessment: Transforming the dominant paradigm. Families in Society, 82(3), 233–242. https://doi-org.ezp.waldenulibrary.org/10.1606/1044-3894.236

Note: You will access this article from the Walden Library databases.

Document: Client Systems Role-Play Script Template (Word document)

Note: You will use this document to develop your role-play script.


Week 8:Engagement and Assessment in General Practice

Discussion: Assessment at the Micro and Macro Levels

Assessment is a structured approach to gathering and analyzing information about the client system and their story. How is the assessment process different when the client system is an individual or family versus a community made up of individuals and families?

Assessment involves gathering the needed information in order to determine appropriate intervention. Thorough assessment allows social workers to identify the problems that need to be addressed. Complex social problems often mean that both the micro and macro level factors contribute to social work cases.

In this Discussion, you compare differences in the assessment stage at different practice levels.

 

Week 8:Engagement and Assessment in General Practice

By Day 3

Post:

  • Describe the assessment process as related to individuals and families.
  • Briefly identify the types of information it is important to gather.
  • Compare how assessment is similar and dissimilar at the macro level.
  • Explain how you would gather the needed information at the macro level.
  • Identify a situation where a client system (micro or macro) may be reluctant to engage in the assessment process.

Week 8:Engagement and Assessment in General Practice

By Day 6

Respond to at least two colleagues:

Recommend specific skills your colleague may use to engage individuals or communities who may be reluctant to accept social work services or participate in the assessment process.

 

Week 8:Engagement and Assessment in General Practice

Submission and Grading Information

Grading Criteria

To access your rubric:

Week 8 Discussion Rubric

Post by Day 3 and Respond by Day 6

To participate in this Discussion:

Week 8 Discussion


Week 8:Engagement and Assessment in General Practice

Assignment: Client System Role-Play Scenario

Practicing your social work skills through role-play scenario is an essential part of a social work education. This is an opportunity to make mistakes and learn before interacting with vulnerable clients and unintentionally causing harm. Role-play assists you in identifying the areas where you are strong, as well as the areas where you might need improvement.

In this Assignment, you demonstrate skills related to engagement. You are encouraged to practice your engagement skills before recording yourself because practice encourages improvement. However, the video is not expected to be a perfect recording. Real life is not as polished as it may appear in film or television. Stumbling over a word or having to clarify a sentence is a place to demonstrate genuineness and warmth. The goal of recording yourself is to demonstrate current practice skills. You share your video with colleagues in order to have opportunities to learn from one another over the next few weeks. It is now time to record your role-play scenario!

 

Week 8:Engagement and Assessment in General Practice

By Day 7

Submit a client system role-play video and the Client Systems Role-Play Script Template. There are two parts to this Assignment.

PART A: Client System Role-Play Video

Role-Play Video (5–8 minutes)

Record a role-play video that demonstrates engagement skills. You take on the role of the social worker, while a friend, family member, or colleague takes on the role of the client. Although this is a role-play scenario, you should demonstrate your professionalism in demeanor, appearance, and behavior. Please dress professionally and ensure you have a quiet place to record without interruptions. Your video role-play should include:

  • A demonstration of the interaction between you, as the social work intern, and the client system you selected that reflects the Engagement step in the Generalist Intervention Model. The scene should include the following:
    • Demonstrating effective attending skills
    • Discussing agency services and client expectations
    • Deciding if the agency and worker can help
    • Offering agency and worker services to the client
    • Orienting the client to the helping process, including:
      • A discussion of confidentiality
      • A discussion of a social work intern’s role

 

 

Week 8:Engagement and Assessment in General Practice

PART B: Client System Role-Play Transcript

Using the same Role-Play Script Template provided this week, provide a detailed script that includes verbatim dialogue, identifies non-verbal communication, and identifies practice skills/behaviors used. In the required transcript, include:

  • A description of the fictional agency setting and types of services provided at this agency
  • A description of the client system (depending on the client level you selected—micro, mezzo, or macro)
  • An explanation of the presenting concern
  • A description of the client session scene in which you implement the GIM step and practice skills you have selected for working with this client system
  • A verbatim script of the dialogue, which depicts the techniques you would use to implement the GIM step and the practice skills you selected for the client interaction (column 1 in the template), that occurs between you, as the social work intern, and the client(s)
  • A description of the visual cues or non-verbal communication that both the social worker and the client exhibited during the interaction that support the GIM step and practice skills you selected (column 2 in the template)
  • An identification of specific practice techniques/skills demonstrated (column 3 in the template)

Submission and Grading Information

Week 8:Engagement and Assessment in General Practice

For Part A:

  • Click the Week 8 Assignment Rubric to review the Grading Criteria for the Assignment.
  • Click the Week 8 Assignment link. You will also be able to “View Rubric” for grading criteria from this area.
  • Next, click on the Write Submission button.
  • Click the Mashups button.
  • Click Kaltura Media.
  • Follow directions for Kaltura Media Uploader in the Blackboard classroom to create and upload your assignment.
  • Then, select Browse My Computer to attach a copy of the transcript.
  • If applicable: From the Plagiarism Tools area, click the checkbox for I agree to submit my paper(s) to the Global Reference Database.
  • Click on the Submit button to complete your submission.

 

Week 8:Engagement and Assessment in General Practice

For Part B:

  • Please save your Assignment using the naming convention “WK8Assgn+last name+first initial.(extension)” as the name.
  • Click the Week 8 Assignment Rubric to review the Grading Criteria for the Assignment.
  • Click the Week 8 Assignment link. You will also be able to “View Rubric” for grading criteria from this area.
  • Next, from the Attach File area, click on the Browse My Computer button. Find the document you saved as “WK8Assgn+last name+first initial.(extension)” and click Open.
  • If applicable: From the Plagiarism Tools area, click the checkbox for I agree to submit my paper(s) to the Global Reference Database.
  • Click on the Submit button to complete your submission.

 

 

Week 8:Engagement and Assessment in General Practice

Grading Criteria

To access your rubric:

Week 8 Assignment Part 1 Rubric

To access your rubric:

Week 8 Assignment Part 2 Rubric

Check Your Assignment Draft for Authenticity

To check your Assignment draft for authenticity:

Submit your Week 8 Assignment draft and review the originality report.

Submit Your Assignment by Day 7

To upload your video for Instructor grading and peer review:

Week 8 Assignment Part 1

To submit your Assignment:

Week 8 Assignment Part 2

Week 8:Engagement and Assessment in General Practice

Next Week

To go to the next week:

Week 9

 

Week 8:Engagement and Assessment in General Practice

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Week 8:Engagement and Assessment in General Practice

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