Think back to a time where you had to convey difficult information from management to your team. (Alternately, create a hypothetical situation on which to base this activity.)
Describe the nature of the information and what its impact on the team would be.
Explain how you chose to convey this information. What factors influenced your decision regarding your chosen methodology?
How successful was your communication? Did you get the required message across? Did team members have an opportunity to clarify their understanding? What was the general reaction to the news and how was this influenced by your communication strategy?
If you had to repeat the same event again, what would you do differently and why?
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