The purpose of this assignment is to see if you understand the WalkMe Product and how you
approach support efforts.
1. We recommend that you familiarize yourself with the product before completing this assignment.
To do so, please sign up for an account by navigating to walkme.com and clicking ‘Get Started’.
You may then download the product from walkme.com/download
2. Feel free to use any of the resources available in our Help Center (support.walkme.com)
The following question was received from a customer through a support thread. Please answer it in
order to fully address the customer’s needs and treat it as an official WalkMe Support reply.
You may also use all the aids you need in order to convey your answer: screenshots, videos, links to our
support articles, or anything else. However, note that you are expected to provide an elaborate written
Hi WalkMe Support,
My Smart Walk-Thru is meant to teach users how to add an item to their
cart. Problem is, there are two different scenarios for this: One is for users
who are logged in already, the other is for users who are not. How do I
overcome this challenge?
John”Hide Files: SexualOffensesandOffenderTheoryPracticeandPolicy.docx
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.Read more
Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.Read more
Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.Read more
Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.Read more
By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.Read more