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analyzing the Medicaid case study, this time from the perspectives of the change process and types of interventions that the City, in partnership with the consulting firm, used to transform the NYC offices, as well as the resistance to change and the leadership strategies required to overcome it.
Isett, K. R., Glied, S. A., Sparer, M. S., & Brown, L. D. (2013). When Change Becomes Transformation. Public Management Review, 15(1), 1-17. doi:10.1080/14719037.2012.686230
Note: You will need to do additional research on the Medicaid offices in NYC to be able to complete this assignment.
Drawing on the material in the required and background reading, prepare a 6-7 page paper (not including cover and reference pages) in which you:
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The key aspects of this assignment that should be covered in your paper include:
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