In the era of globalization, many businesses face uncertainties towards seeking the opportunities that global endeavors present. One of the companies that operate on a global scale is Amazon. Amazon is an online retail and technology company based in Seattle in the United States. Apart from the physical headquarters in America, the company has strived to overthrow other retail competitors in different regions of the globe. Its operations are wide and it is winning customers on many platforms including retail services, electronic products, and cloud computing services.
The company, like its competitor Alibaba, which is based in China, focuses on e-commerce activities. In a time where people are encouraged to stay at home amidst the coronavirus pandemic, these businesses have seen an increase in the customers engaging in e-commerce. Also, Amazon Inc. deals in cloud computing. We are in an era where digital technology is seen as the future of sustainable business development (Thomas, 2012). Even though the growth of technology has come up with many security issues, Amazon offers cloud computing services to many businesses. It is an alternative that the business utilizes when they do not have the capacity for physical data security centers. This said it is good to note that Amazon not only focuses on delivering products to the final consumer. But it also engaged in business-to-business interaction. In all the business activities Thomas (2012) also notes that the company has done its best to ensure that the client services are provided with minimal interruption, ensuring high-quality service delivery and customer satisfaction.Hide Files: Amazon Company Operations Management.edited.docx
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