Empathy is a crucial component of both the professional interview and the client-professional relationship. After watching the video clips, discuss a time when you were trying to express empathy to someone and then answer the following questions:
Did you experience any of the “empathic failures” identified in our reading?Looking back on the interaction, with what you have learned about empathy, is there anything you would have done differently?How did your personal values come into play in the conversation? Did they help or hinder your ability to provide empathy?
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