13. In contrast to what many organizations and their associations do, the California Pistachio Commission (the growers) asked the Agriculture Department to apply tighter standards and to increase inspections to ensure product safety when increased levels of mold were found in their product. What best describes the industry’s approach?
A. Open systems approach D. Morphogenesis in practice
B. Reactive public relations E. Cybernetic control system
C. Functional public relations
14. Which of the following does NOT fit with the functionary practitioner role?
A. Attempts to preserve and promote a favorable image of the organization.
B. Concentrates on supplying information about the organization.
C. Gives practitioners little say about what is said.
D. Emphasizes maintaining the status quo within the organization.
E. Calls for an open system response to adjusting to change.
15. Which of the following does NOT fit with open systems?
A. Maintains the status quo and changes the organization’s publics.
B. Changes public relations from how it is typically practiced.
C. Suggests adjustment and adaptation and appropriate responses to the environment.
D. Uses two–way symmetric communication.
E. Employs professional as opposed to craft practitioners.
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